Frequently Asked Questions

Choose from our topics below:

Consulting Services — Read FAQs

  • What type of work does iCare Nursing Solutions do for health care businesses and organizations?
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    We support a variety of consulting efforts for our health care business and organizations. Some of the more common activities include: strategic planning, requests for proposals, needs assessments, system selections, workflow analysis and mapping, system design and redesign, device selection, standards and interoperability strategy and implementation, roadmap planning for maintenance and optimization, clinical documentation design and evaluation, infrastructure support and program/product management.

  • What type of clients does iCare Nursing Solutions support?
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    iCare Nursing Solutions works with health care organizations, hospitals, practices, businesses, vendors and any other client that has a demonstrated need for nursing, healthcare, health IT and informatics related professional expertise. Our clients have ranged in size from small businesses to large private and publicly held vendor organizations. The hospitals and practices we support also vary in size. Our primary concern is forming a scope of work that meets the desired outcomes of the collective team.

  • How do you work with your clients and form a scope of work?
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    We approach each new client in the same manner. We first seek to understand the client’s needs are and the desired outcome and/or project goal. We also share a bit about iCare with prospective clients. If we both decide to move forward with the project together, the next step is to develop a scope of work and also define responsibilities. With the client, we identify the timeframe and time requirements per week to ensure that the scope of work is achievable within the allotted project time frame.

  • If we aren’t exactly sure what we need, how can you help us identify the first step?
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    We do sometimes receive calls from prospective clients who are not exactly sure of the services that would be needed from iCare. However, we work with those clients to discuss the project goals and where the gaps are within their team. Once we understand these factors, we can determine how best to support the needs of the prospective client and define a scope of work.

  • Do you support short term contracts, long term contracts or both?
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    We support short-term work and long-term work. We have also begun short-term engagements that have led to long-term engagements. We truly work to meet the needs of the client at the time and re-evaluate those needs at appropriate time periods.

  • What else should we know about iCare Nursing Solutions’ consulting services?
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    iCare Nursing Solutions was founded in response to the growing needs of health care organizations, hospitals, vendors and individual informatics nurses for consulting and educational services. We specialize in understanding the unique needs of our clients and providing them the right information in the right format at the right time to the right people for individual and population level improvements in care.

Informatics Education — Read FAQs

  • What type of educational services do you provide to individuals and/or businesses and health care organizations?
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    TBD

  • How do I find out more about the Nursing Informatics Certification Exam Review course?
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    To learn more about our Nursing Informatics Certification Exam Review (NICER) course, we have several FAQs specific to that program. If our NICER FAQs do not address your questions, please reach out to us at contactus@icarenursingsolutions.com with your question.

  • How do I find out more about the Electronic Health Records for Quality Care program?
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    To learn more about our Electronic Health Records for Quality Care program, please contact us directly at contactus@icarenursingsolutions.com.

NICER Course — Read FAQs

  • Why should I consider becoming a Board-Certified Informatics Nurse through ANCC?
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    Board certification provides informatics nurses with the confidence in knowing that they meet the standards of informatics nursing through the American Nurse Credentialing Center (ANCC) in their knowledge, application and practice of the specialty. Additionally, the board certification is demonstrable to the nurse’s employer and health care organization. Nurses may have internal and/or external motivation to become board certified as an Informatics Nurse. There may be an interest to fulfill a goal and achieve the certification level in the specialty practice. There may be an interest from the health care organization to have informatics nurses board certified as part of their nursing excellence and path toward Magnet. Regardless of the reason, the certification ensures that you are recognized by ANCC in the specialty practice.

  • How do I know if I am eligible to sit for the Informatics Nurse Board Certification exam through ANCC?
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    ANCC provides details on eligibility on their website. Additionally, we have created a self-evaluation form for you to determine your path toward eligibility for the Informatics Nurse board certification exam.

  • How many CEUs does the NICER course offer?
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    A total of 7.25 CEUs are provided as part of the NICER course that you can use toward your 30 CEU requirement to be eligible for the exam.

  • Can I send in unofficial transcripts or do they need to be official transcripts?
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    You may send unofficial or official transcripts to ANCC for the degree requirements.

  • How long do I need to wait after I submit my materials to ANCC to receive my Authorization to Test notice?
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    The ANCC suggests allowing 3 weeks from the time of submitting all your materials until receiving your email that provides the Authorization to Test.

  • If I take iCare’s Nursing Informatics Certification Exam Review (NICER) course, does that guarantee that I will pass the Informatics Nurse board certification exam?
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    The NICER course is designed to be the jump start to your own study plan in preparation for the Informatics Nurse certification exam.

  • How soon after taking the NICER course should I plan to sit for the exam?
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    We recommend that you sit for the exam within 90 days of completing the course.

  • How should I prepare to study for the exam after completing the NICER course?
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    After completing the NICER course, we suggest that you identify your strengths and weaknesses in the content areas. Review the material that requires reinforcement and/or review. Additionally, utilize the practice test and consider the additional practice test offered to reinforce the content and test taking strategies covered during the course.

  • How many questions do I need to get right to pass the Informatics Nurse board certification exam through ANCC?
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    There are 150 questions that count toward the exam. There isn’t a set number of questions that you must get right as each question has a weighted value. To pass the exam, the candidate must receive a score of 350 out of 500 to pass.

  • How many CEUs do I need for recertification in the Informatics Nurse board certification specialty?
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    Once certified as an informatics nurse, the recertification requires 75 CEUs over 5 years.

EHR Course — Read FAQs

  • Tell me more about the EHR for Quality Health Care educational program?
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    Every healthcare professional interacts with an electronic health record in order to delivery care to patients. While all healthcare professionals must have computer and information literacy to ensure effective care delivery, a foundational understanding of electronic health records remains largely unknown beyond the training class provided by the healthcare organization. This program will provide that knowledge to support more effective and efficient use of electronic health records for the delivery of high quality care. 

  • Will I receive contact hours for the program?
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    Completion of the entire program includes 20 contact hours.

  • How is the program offered?
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    At this time, iCare is able to provide the program virtually and in person depending upon your needs.

  • Who do I speak with to learn more about setting up a program for my team?
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    To learn more about the program: Electronic Health Records for Quality Nursing and Health Care, please email us at: contactus@icarenursingsolutions.com. We will be in touch and set up a time to speak at your convenience.